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Terms & Conditions

These terms and conditions (“Conditions”) shall apply to and are incorporated into your booking form and prevail over any inconsistent terms or conditions contained, or referred to, in your booking form or confirmation of booking.

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THE RETREAT

Mindful Escapes will hold a Tuscan Retreat at The Villa Fontelunga Tuscany, Italy  Monday 31st March - Friday 4th April 2025

 

RESERVATION, BOOKING & CONTRACT

To confirm your reservation, you will be required to acknowledge these T&C’s when you complete the booking form.

By completing and submitting the Booking Form you are accepting that these Conditions apply to your booking.

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Upon receipt of the booking form and deposit, we will send you an acknowledgement of your  booking by email. That confirmation is our formal acceptance of the booking and there is no contract between us until this acceptance is sent. Please check the details of the confirmation, and advise us at once of any inaccuracies.

 

If we do not hear from you within 5 days of sending you this confirmation then the information on the booking confirmation shall be deemed to be correct. The booking form, booking confirmation and these Conditions together, form the contract between you and us (“our Contract”).

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FULL PAYMENT

Details of the final payment will appear in your booking confirmation, and the balance must be paid in full no later than Monday 3rd February 2025. If the balance is not received by this time, we will be entitled to cancel the booking without prejudice to our claim for cancellation charges. Bookings made on or after Monday 3rd February 2025 will be required to pay the full amount at time of booking.

 

STRICY CANCELLATION POLICY

If you wish to cancel a booking, you should advise us by email to info@mindfulescapes.co.uk. In all cases of cancellation the booking deposit will be forfeited. If the cancellation is made after the final payment is due, then the full payment will be forfeited and if full payment has not been made then you will still be liable for the full cost of The Retreat.

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We recommend that you arrange insurance for holiday cancellation, Mindful Escapes will NOT take into consideration any unforeseen circumstances that take place regarding your cancellation.

 

BOOKING ALTERATIONS

Although we will always endeavour to adhere to the published itinerary, Mindful Escapes  reserve the right to amend the itinerary at any time. Mindful Escapes reserve the right to cancel any retreat prior to departure in the event that there are too few people, including but not limited to advertised excursions, meals, transportation.

 

FOOD & BEVERAGES

All meals and some beverages will be provided on this retreat, please notify us in advance of the retreat  of any allergies and dietary requirements.

 

SPECIAL REQUIREMENTS DIETARY OR ACCESS

Please notify us in advance of any special requirements that you may have. Although we will endeavour to accommodate your special requirements, we cannot guarantee that all needs can be met.

 

VALUABLES

We do not take any responsibility for the safekeeping, loss or damage of your valuables. We encourage you to either leave valuable items at home or keep them with you. We recommend that your travel insurance covers you for loss of valuables.

 

HOLIDAY INSURANCE

Please ensure that you have adequate medical & holiday insurance that covers you to participate in a retreat of this type. We recommend that your insurance covers all medical eventualities and costs, repatriation, holiday cancellation, personal valuables.

 

FITNESS

Participation in the retreat is undertaken at your own risk. If you suffer from a known medical condition or are in any doubt about your health, please consult professional medical advice before booking. You must inform us of any such condition or concern that you may have before attending The Retreat. You must also inform us if you are pregnant or are taking any medication. We will not, under any circumstances, be held responsible for injury, loss or death, howsoever arising, during your stay.

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IMPORTANT NOTE - EVENTS BEYOND OUR CONTROL

Events beyond our control include but are not limited to: war, threat of war, riots, civil disturbances, terrorist activity, industrial disputes, natural and nuclear disasters, fire, epidemics, health risks, technical problems with transport including changes due to rescheduling or cancellation of flights by an airline or alteration of the airline or aircraft type, closed or congested airports or ports, hurricanes and other actual or potential severe weather conditions, theft and any other similar events.

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LIMITATION OF LIABILITY: YOUR ATTENTION IS DRAWN TO THIS CONDITION

This condition sets out our entire financial liability (including any liability for the acts or omissions of our employees, teachers, consultants and suppliers) to you in respect of: (a) any breach of our Contract; (b) any use made by you of The Retreat or the services we provide to or arrange for you; and (c) any representation, statement or tortious act or omission (including negligence) arising under or in connection with our Contract or The Retreat.

  • All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from our Contract.

  • Nothing in these Conditions limits or excludes our liability: (a) for death or personal injury resulting from negligence; or (b) for any damage or liability incurred by you as a result of our fraud or fraudulent misrepresentation.

  • Our total liability to you in relation to you in tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with our Contract and the Retreat shall be limited to the price you pay to us.


GENERAL
Although Mindful Escapes and the owners of Villa Fontelunga (referred to as “we” below) take every reasonable care to ensure that nothing untoward occurs during your stay. We accept no responsibility or liability whatsoever for any injury, loss, accident, death, delay, inconvenience, damage or irregularity arising, however caused (to the fullest extent permitted by law.)

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We do not accept responsibility whatsoever for events beyond our control. Similarly we do not accept responsibility for breakdown in the supply of water, gas or electricity; we will however endeavour to arrange for such problems to be resolved as promptly as possible.

 

We have taken the greatest care in the preparation of the information presented to you and every effort has been made to ensure accuracy. 

 

Our Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. 

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The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with our Contract or its subject matter or formation (including non-contractual disputes or claims). 

 

If any part of our Contract is deemed, by the laws of England and Wales, to be unfair or unjust, the remainder of our Contract shall remain valid.

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